Key Features:
PLANTRONICS APU-72 EHS (SAVI, CS500, B335) - CISCO/ NORTEL 202578-01
Compatible with Cisco IP 8811, 8961, 9951, 9971 models
Same as previous part# 83018-01, 83018-21, 83018-11
Also compatible with Avaya/Nortel IP Phones 1120E, 1140E, 1150E, 1165E
Replaces Plantronics APU-70, APU-71
Enables remote ring alert and call answer/end capability on your Plantronics wireless headset, allowing you to move freely throughout the office without missing a call
Eliminates the need for Plantronics HL10 handset lifter
The Cisco server must be running Cisco CallManager System Version 4.1(3)SR5x or higher. This must be verified by your telephone administrator.
The Cisco phone must be running firmware 8.3(3)x or higher.
Press the settings button on the phone (Checkbox icon). Select ?Model information?. The firmware revision is listed under ?Load File?
HHC software functionality must be enabled though Cisco Unified Communication Manager Administration application
Nortel firmware 3.1 has enabled USB support on Nortel 1120E and USB and Bluetooth support for 1140E and 1150E. The firmware revision needs to be at least rev 0624C6J (1120E), 0625C6J (1140E), 0627C6J (1150E) and up.