Would you like to increase your personal productivity with an engaging experience that is powerful and easy-to-use? The business-class Cisco® IP Phone 8865 combines high-fidelity voice and entry to HD video communications with Cisco Intelligent Proximity for telephony integration with your personal mobile devices.

The IP Phone 8865 combines an attractive new ergonomic design with 720p HD video and wideband audio for crystal-clear voice communications, “always-on” reliability. Encrypted voice communications for enhanced security. And access to a comprehensive suite of unified communications features.

In addition, with Cisco Intelligent Proximity you can use your desk and mobile phones together when you are at your desk. During mobile calls you can move the audio path over to the 8865 for better acoustics. You then could share a conversation with a colleague who listens in. This capability gives you greater flexibility and a superior user experience when at your desk.

The 8865 comes standard with two USB ports so you can charge your personal mobile devices when at your desk and stay connected when away from your desk.

The IP Phone 8865 offers five programmable line keys. You can configure keys to support either multiple directory numbers or calling features such as speed dial. You can also boost productivity by handling multiple calls for each directory number using the multicall-per-line feature. Fixed-function keys give you one-touch access to applications, messaging, directory, as well as often-used calling features such as hold/resume, transfer, and conference. A five-way navigation cluster helps you transition through menus more easily. Backlit acoustic keys provide flexibility for audio path selection and switching.

Other key features of the phone include:

● The phone offers a 5-in. high-resolution (800 x 480) widescreen VGA backlit color display. Localized language support, including right-to-left on-screen text, meets the needs of global users.
● The phone offers a built-in Gigabit Ethernet switch for both network connection and your PC connection.
● The phone also supports campuses with 802.11a/b/g/n/ac wireless LAN (WLAN) enabled.
● An optional wall-mount kit is orderable as a spare part for customers who want this capability.
Features and Benefits
Table 1 lists features and benefits of the Cisco IP Phone 8865.

Table 1. Features and Benefits

Features
Benefits
Hardware Features
Ergonomic design
● The phone offers an easy-to-use interface and provides a traditional telephony-like user experience
Graphical display
● The 800 × 480, 24-bit color, 5-in. WVGA display provides scrollable access to calling features and text-based XML applications
Video
● 720p HD video (encode and decode)
● H.264 and Cisco Application Visibility and Control (AVC)
Handset
● The handset is a standard wideband-capable audio handset (connects through an RJ-9 port)
● The standard coiled cord has a custom end for concealed cable routing beneath the phone (cord length is approximately 21 in. [55 cm] coiled and up to 72 in. (183 cm) extended)
● The handset is hearing aid-compatible (HAC) and meets Federal Communications Commission (FCC) loudness requirements for the Americans with Disabilities Act (ADA). You can achieve Section 508 loudness requirements by using industry-standard inline handset amplifiers such as Walker Equipment W-10 or CE-100 amplifiers. The dial pad is also ADA-compliant
Speakerphone
● The full-duplex speakerphone gives you flexibility in placing and receiving calls with hands free.For added security, the audible dual tone multifrequency (DTMF) tones are masked when the speakerphone mode is used.
Analog headset
● The analog headset jack is a standard wideband-capable RJ-9 audio port
AUX port
● You can use an auxiliary port to support electronic hookswitch control with a third-party headset connected to it
External audio ports
● The phone has a 3.5-mm stereo line in/out jack (for optional external headset, speakers, or headphones)
USB
● Two USB ports enhance the usability of call handling by enabling wired or wireless headsets, in addition to providing charging capability to mobile devices such as smartphones or tablets
◦ A side USB port provides up to 500mA power output at 5V or 2.5W
◦ A back USB (in yellow) port provides 500mA power output and is upgradable to support up to 2.1A power output at 5V or 10.5W
Ethernet switch
● An internal 2-port Cisco Ethernet switch allows for a direct connection to a 10/100/1000BASE-T Ethernet network (IEEE 802.3i/802.3u/802.3ab) through an RJ-45 interface with single LAN connectivity for both the phone and a co-located PC
● The system administrator can designate separate VLANs (IEEE 802.1Q) for the PC and phone, providing improved security and reliability of voice and data traffic
Bluetooth
● The phone offers Bluetooth 4.1 LE, Enhanced Data Rate (EDR) Class 1 technology (up to 66-ft [20m] range)
● Hands-Free Profile (HFP) is supported for untethered headset connections and voice communications
● Phone Book Access Profile (PBAP) is supported for phone book object exchange between devices
Wi-Fi client
● As an alternative to wired Ethernet, the 8865 supports a Wi-Fi radio with integrated antenna enabling connectivity to a Wi-Fi access-point infrastructure, thereby saving on the labor costs of pulling Ethernet cables to every work location. Complete Wi-Fi specifications are included in Table 3 later in this document
Keys
● The phone has the following keys:
◦ Line keys
◦ Soft keys
◦ Back and release keys
◦ Four-way navigation and select keys
◦ Hold/Resume, Transfer, and Conference keys
◦ Messaging, Application, and Directory keys
◦ Standard keypad
◦ Volume-control toggle key
◦ Speakerphone, Headset, and Mute keys
Backlit indicator
● The phone supports backlit indicators for the audio path keys (Handset, Headset, and Speakerphone), select key, line keys, and message waiting
Replaceable bezel
● The phone includes a black bezel; an optional silver bezel is also orderable separately
Dual-position foot stand
● The display is easy-to-view and the buttons and keys are easy-to-use. The two-position foot stand supports viewing angles of 35 and 50 degrees; you can remove the foot stand for wall mounting, with mounting holes located on the base of the phone
Wall-mountable
● You can install the phone on a wall using an optional wall-mount kit (orderable separately)
Key expansion module (KEM)
● The phone supports up to three KEMs to expand from 5- to 113-line buttons. You have the convenience of many speed dials or programmable features
Physical security
● The phone is compatible with the Kensington Security Slot (K-Slot) antitheft system
Power Features
IEEE Power over Ethernet (PoE)
● IEEE Power over Ethernet class 4 is supported. The phone is compatible with IEEE 802.3af, 802.3at and UPOE switch blades and supports both Cisco Discovery Protocol and Link Layer Discovery Protocol - Power over Ethernet (LLDP-PoE)
Cisco IP Phone Power Cube 4
● This optional power cube is used as an AC-to-DC (48V) power supply for non-PoE deployments. Use of the power cube 4 also requires the use of one of the corresponding AC country cords
Call-Control Support
Cisco Unified Communications Manager
● 8.5.1 (non-secured mode only)
● 8.6.2
● 9.1.2
● 10.5.2
● 11.0 and later
Cisco Unified Communications Manager Express
(Unified CME)
● Planned to be supported in 11.5
Cisco Business Edition 6000 (BE 6000)
● 8.6.2
● 9.1.2
● 10.5.2
● 11.0 and later
Cisco Hosted Collaboration Solution (HCS)
● 8.6.2 and lat